Service & Support
Cummins' power comes from more than our engines. It comes from thousands of experienced service technicians equipped with the latest diagnostic and repair tools. It comes from the dedicated teams running our distribution centers and the vehicles used to deliver millions of the highest-quality parts. It comes from instant online access to information on everything from parts to warrantees. And from a service network that covers the world.
With 550 distributors, 5,000 sales and service locations, and 20 parts-distribution centers worldwide, our commitment to meeting the needs of our customers means you can always expect a face-to-face, trustworthy relationship. From engine expertise to parts supply, you can rely on us to provide rapid-response support via:
- Factory-trained technicians equipped with the latest diagnostic and repair tools
- Mobile QuickServe® and 24/7 backup providing an action plan within 30 minutes and dispatching a technician within four hours
- QuickServe Online offering an Internet-based reference for parts and service information
- Smart Tools such as INSITE™ software for rapid diagnostics and troubleshooting
- The most comprehensive warranty in the business